Shipping policy

SHIPPING POLICY

Thank you for shopping with Adelfi Cosmetics. We carefully prepare and package every order to ensure your products arrive safely.

Processing Time
Orders are processed within 3–5 business days, excluding weekends and holidays. Processing time is separate from shipping transit time.

Shipping & Delivery
Once your order has been shipped, you will receive a confirmation email with tracking information when available. Delivery times may vary depending on the shipping carrier and destination.

Shipping Delays
Adelfi Cosmetics is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances outside of our control.

Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before submitting your order.

Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Adelfi Cosmetics is not responsible for lost or stolen packages. If you experience an issue with delivery, please contact the shipping carrier directly and notify us so we can assist when possible.

Damaged Packages
If your order arrives damaged, please contact Adelfi Cosmetics as soon as possible and include clear photos of the product and packaging so we can review the issue.

If you have any questions regarding your order or shipping, please contact Adelfi Cosmetics.