Terms of service

TERMS OF SERVICE

By purchasing from Adelfi Cosmetics, you agree to the following terms and conditions.

Products & Orders
All products are prepared and packaged with care. Product colors may vary slightly from photos due to lighting and screen settings.

Returns & Exchanges
Due to health, hygiene, and safety reasons, opened or used cosmetic products cannot be returned or exchanged.

Returns are only accepted for products that are unused, unopened, and still in their original sealed packaging. Once the original seal has been opened or removed, the item is considered final sale.

Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please contact Adelfi Cosmetics promptly after delivery and provide photos of the item and packaging so the issue can be reviewed.

Custom & Personalized Products
Custom or personalized products are final sale and are not eligible for returns, exchanges, or refunds unless an error was made by Adelfi Cosmetics.

Shipping
Adelfi Cosmetics is not responsible for shipping carrier delays. Customers are responsible for providing an accurate and complete shipping address at checkout.

Allergies & Sensitivities
Please review the ingredient list before using any cosmetic product. Discontinue use if irritation or sensitivity occurs.

By completing your purchase, you acknowledge that you have read and agreed to these Terms of Service and store policies.

Adelfi Cosmetics